Learn from the expert about the Consumer Protection Act(CPA), how it helps businesses advance, how it is enforced, and best practices for complying with it.
Our presentation would cover topics such as:
- Overview of the Ontario Consumer Protection Act
- How we enforce the Consumer Protection Act
- Best Practices for complying with the Consumer Protection Act
- How we handle complaints and disputes against a business
- Tips for ethical business conduct (ex, avoiding misrepresentation) and transparency