City of Vaughan

Session for brick-and-mortar owners: a clear, no-hype intro to AI—what it is, where it fits, and how to start without disruption.

What We’ll Cover

• The AI tools most relevant to physical retail, food service, trades, and service-based businesses
• Where AI creates the most immediate impact: customer communication, scheduling, and operations
• How to evaluate AI tools without a tech background — and avoid the most common mistakes
• Real examples of brick-and-mortar businesses using AI to save time and increase revenue
• A simple framework for identifying your first AI use case and getting started in under 30 days

This session is practical, accessible, and built for operators — not tech teams. If you own or manage a physical business and want to understand how AI can reduce friction and improve performance without a massive investment, this is the right starting point.