City of Vaughan

The Investment Concierge Program is designed to support high-impact commercial, industrial, and office developments in Vaughan. To qualify, projects must meet at least two of the following criteria:

• Large Industrial Developments – Over 9,000 square metres (100,000 square feet).
• Retail Growth in Key Areas – At least 1,300 square metres (15,000 square feet) in Vaughan’s strategic growth areas.
• Large Office Spaces – Over 4,600 square metres (50,000 square feet) of Class A office.
• Job Creation and Retention – Supporting 150+ new jobs or 40+ jobs in the Professional, Scientific, or Skilled Trades sectors.
• Significant Capital Investment – A project capital expenditure of $30 million or more, aligning with investment incentives from partner organizations.
• High-Profile Companies – Businesses that enhance Vaughan’s reputation locally, nationally or globally, as determined by City leadership.

Additional Considerations

Some projects may receive special consideration, even if they don’t fully meet the criteria above. This includes projects in priority sectors identified in Vaughan’s Economic Development Action Plan or those supported by strategic partners such as York Region, Toronto Global, Invest Ontario, Invest Canada, or the Federal Trade Commissioners Service.

• Expert business advisory from our project team to unlock opportunities and avoid roadblocks, including funding and business growth, smoother applications, building code support and business licensing support (if applicable).
• Clear and predictable process with clear expectations, responsibilities and deliverables for both the City and your team.
• A dedicated concierge to access City services with a collaborative, cross-departmental approach
• A single point of contact to track your project’s progress and ensure smooth coordination with department-specific and agency expertise
• Strategic site selection and feasibility support
• Tailored expansion strategies based on businesses’ unique needs
• Streamlined review process for high-impact projects, ensuring efficiency while maintaining all required steps and standards
• Process optimization to make the Development Review Process more efficient for all applicants

The Investment Concierge Program is a commitment between the City of Vaughan and the applicant, to work together toward the successful completion and opening of the project. To ensure timely completion of project phases, the City and the applicant are responsible for adhering to policies, technical requirements and regulatory standards as identified by the City of Vaughan and external agencies.

The Concierge Program Team will collaborate inter-departmentally and with external agencies to ensure eligible applications are streamlined, while recognizing that timelines for external agency reviews will vary based on the level of complexity and coordination required.

• Team Lead/Concierge: Investment Services Advisor, Economic Development

Key stakeholders from the following departments, as needed:

• Development and Parks Planning
• Building Standards
• Development Engineering
• Financial Planning and Development Finance
• Transportation and Fleet Management Services
• Environmental Services / Parks, Forestry and Horticulture Operations
• By-law and Compliance, Licensing and Permit Services

Check out the Roadmap to Ribbon-Cutting guide for a step-by-step overview of the program, key actions, roles and resources available to you at each stage.

Roadmap to Ribbon-Cutting